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Career Webinar: "How to Develop and Use Surveys to Improve your Organization" with James Pann

In this webinar, James Pann focuses on the effective use of surveys to assess customer and employee satisfaction. Surveys are used when measuring trends, opinions, beliefs, attitudes, and evaluating interventions. Pann discusses how to appropiately use language to ask close and open ended questions and avoid asking bias questions in surveys for effective results. He spoke about reporting results of a survey and artfully telling a story that can be easily digested. Listen to James Pann webinar today!


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